Privacy Policy

1. Introduction

Nexa Labs LLC ("we," "our," or "us") operates the lenalabs.ai website and related mobile applications (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Data Controller Information

The data controller for your personal information is:
Nexa Labs LLC
30 N Gould St Ste N
Sheridan, WY 82801, United States

3. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

3.1 Types of Data Collected

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include: email address, first name and last name, phone number, address, cookies and usage data.
• Usage Data: We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

3.2 Face Data Usage

Some of our apps utilize AI-based image processing for facial editing and enhancement.

• Type of Data: We only process facial landmarks (e.g., approximate positions of eyes, nose, mouth, and face outline) required to apply effects or adjustments.
• No Biometric Storage: We do not collect or retain biometric identifiers such as face geometry or facial recognition templates.
• Processing Location: All face data processing occurs locally on the user's device.
• Retention: Face data is kept temporarily in memory only for the duration of the edit and is discarded immediately after.
• Sharing: Face data is not sold, shared, or uploaded to external servers.
• User Control: Users maintain complete control over their images. No persistent face data is stored within the app.

4. How We Use Your Information

Nexa Labs LLC uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer

5. Legal Basis for Processing Personal Data

If you are from the European Economic Area (EEA), Nexa Labs LLC's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

6. Data Retention

Nexa Labs LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Geographic Location: Our servers are located in Frankfurt, Germany.

8. Disclosure of Data

Nexa Labs LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Nexa Labs LLC
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

9. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Third-Party Services

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@lenalabs.ai
Address: 30 N Gould St Ste N, Sheridan, WY 82801
Website: lenalabs.ai

This Privacy Policy is governed by the laws of Wyoming, United States.